Refund & Cancellation
Refund & Cancellation Policy
At FIRVANRA SOLUTIONS PRIVATE LIMITED, we aim to provide high-quality digital services with complete transparency and professionalism. Please read our Refund & Cancellation Policy carefully before purchasing any service.
1. Cancellation Policy
Clients may request cancellation before the project work has started.
Once the project has entered the planning, design, development, or execution phase, cancellation requests may not be accepted.
FIRVANRA SOLUTIONS PRIVATE LIMITED reserves the right to cancel a project or service in case of policy violations, abusive behavior, non-cooperation, or delayed payments.
2. Refund Policy
Advance payments made for digital services are generally non-refundable once work has started.
Refunds may only be considered if:
The project has not been initiated.
FIRVANRA SOLUTIONS PRIVATE LIMITED is unable to deliver the agreed service.
Duplicate payments were made accidentally.
3. Partial Refunds
In certain cases, partial refunds may be issued based on:
The amount of work completed
Resources utilized
Project stage and timeline
4. Non-Refundable Services
The following services are non-refundable once initiated:
Website Design & Development
UI/UX Design
AI Automation Setup
Video Editing
SEO & Optimization Services
Digital Marketing Services
eCommerce Support
5. Client Delays
If the client fails to provide required information, approvals, or content for an extended period, the project may be paused or closed without refund eligibility.
6. Third-Party Costs
Any payments made toward third-party tools, plugins, domains, hosting, APIs, or software licenses are non-refundable.
7. Chargebacks
Initiating unauthorized chargebacks after service delivery or project initiation may result in permanent service suspension and legal action if necessary.
8. Contact Us
For refund or cancellation-related concerns, please contact us through our official website: